2017 and 2019 VW Golf
Pixel 6 Pro and Pixel 4a both Android 12.
Firmware was 1.8.0 (i think), is now Beta 1.8.11
Despite trying all the settings possible, it doesn’t give me the Android Auto option on the infotainment system. Had support tickets and just tried the beta firmware that came out, to no avail. (It used to try over and over to connect to the car and eventually fail. With the beta firmware it slowly retries and never succeeds.)
Has anyone with a recent VW gotten it to work? It’s there a trick to it?
I see that Carsifi no longer shows their refund policy on the web site. Has anyone gotten a refund recently?
having a VW Golf Variant 2016 it works, but only one time after binding, have tried so many settings, also the recommended ones, that I am quite annoyed with the device now. The media system keeps telling me that the USB device is not supported. Wired AA worked for years flawlessly!
I have a 2018 VW Tiguan and it works without issue as long as I don’t setup a 2nd device. In order to get the infotainment system to recognize it I did have to put the usb mode as Accessory once I did that it works. Trying the experimental auto usb mode does not work.
Regarding the 2nd device issue whenever I add a 2nd device it will work for that device but when the device isn’t around it requires me to go into the companion app and refresh the settings in order to get it to switch. Pressing the magic button twice doesn’t work as I’d expect it and even after using the refresh method I still have to do it every time even if my phone was the last connected. I’m hoping it has to do with the car not shutting off usb and its simply because the other phone is still paired I’m excited to checkout the new FW as switching between two devices was the reason I went with carsifi
I just updated the firmware to 1.9.0 and tried connection both with USB “accessory” and “direct accessory”. No luck for either. Created debug logs, synced them, and sent email to Carsifi support. I haven’t heard from them in weeks and I am pissed off that they are still selling these things as if they work.
I finally got a 100% stable connection that also connects first time every time.
The solution was not found within Carsifi domain, but within Android Auto and Android itself. I followed this thread and disabled screensaver/Always on display + activated the car as trusted device for Smart Lock:
That didn’t do anything for me. I already had my phone set to be unlocked while connected, and the always on display setting didn’t make any difference. The Carsifi adapter just keeps resetting itself and the infotainment system never launches Android Auto.
Carsifi support hasn’t done anything with my support ticket in weeks. It’s hard to say that it’s anything more than a scam at this point.
I have to say that I’m glad I stuck with getting through the FW upgrades and on to v1.9. My 2018 VW Golf wagon and old Pixel 3a are working pretty well with Carsifi lately.
I can understand why people get frustrated with the tedious pairing/unpairing and restarts, but it does seem more stable now than it was in the past. My setup is shown below.
I tried 3 phones (Pixel 6Pro, Pixel 3XL and Nexus 6P)
on two vehicles (2020 VW Tiguan and 2019 Nissan Leaf)
but even after successful pairing they would not open Android Auto on the vehicles.
I also bought an MA1 and that works fine.
Thanks all for the additional information, including the screen shots. I have tried every combination of settings, and as people have had suggestions I have gone through the setup process several times with the minor differences (like turning off the phone’s Always On Display, for example.) No matter how it’s set, I don’t get any connection between the dongle and the infotainment system. Android Auto works with a USB cable, doesn’t work with the dongle. 2017 Golf in the USA, Pixel 6 Pro with Android 12.