I have been trying for days to download firmware on the companion app to 1.10.0 (currently at 1.8.0) and the ring keeps spinning for hours. This is so frustrating
I have checked the documentation and also checked the web and I have done all the necessary. My adapter is NOT connected and I am well connected to the web through my home wifi but the ring keeps spinning - saying “Downloading Firmware” for hours.
What am i missing and why is this so really difficult ?