Cannot disable "Intercept AA protocol"

Hyundai Tucson NX4 2022
Samsung S20FE Android 12

Carsifi connects and disconnects to car repeatedly- keeps dropping out.
Cannot disable the AA Intercept Protocol- slider keeps moving back to “on” , will not stay in “off” position.
Believe I need to turn off AA Intercept Protocol as part of troubleshooting.
Help please.